Alicia 
Do you KNOW what your client retention rate is? If you don’t know what it is, then you can’t figure out how much you want to improve it. What you can measure, you can manage. <—GOLD Today, take a few minutes to figure out your client retention rate. Here’s how to do it…. Retention Rate = … Read more
If you’re not regularly surveying your clients, you’re playing the guessing game. Sure, they’re your “best guesses” and they are educated ones…but unless you actually ASK, you’ll always have the second best answer. I also know that because you’re reading this post right now, you’re not interested in second best. Client surveys give invaluable feedback on how … Read more
Did you know that if you put a watermelon in a plastic container, it’ll grow to the EXACT shape of the container? It’s true. It made me think about 2016 and the goals I’ve set for myself and for my business. For me, goal setting is an ongoing process and not something that happens once a year. … Read more
Any time you run a transformation challenge, there are a LOT of things you need to consider: marketing and getting people in to your challenge creating the material, guidelines, recipes, etc. delivering an INCREDIBLE experience and getting results signing up prospects for ongoing membership now that they’ve experienced your program Once you’ve got people signed … Read more
Follow-Up is one of the MOST important ongoing tasks in your business. If you have no follow-up, you have no sales. It takes 6-8 follow-up touches to make a sale (according to SalesForce on 4/15.) Unfortunately, MOST business owners don’t have a system to track leads, and they end up falling through the cracks. … Read more
I’m very excited to announce that my 2016 Done-forYou, 28-Day Transformation is launching today! I’ve pulled the best recipes, tools, and other resources from my MOST successful challenges, and have created a PROVEN, plug-and-play system that will not only save you a ton of time, energy, and money, but will get your clients INSANE results and help you … Read more
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