Do you KNOW what your client retention rate is? If you don’t know what it is, then you can’t figure out how much you want to improve it. What you can measure, you can manage. <—GOLD Today, take a few minutes to figure out your client retention rate. Here’s how to do it…. Retention Rate = … Read more
If you’re not regularly surveying your clients, you’re playing the guessing game. Sure, they’re your “best guesses” and they are educated ones…but unless you actually ASK, you’ll always have the second best answer. I also know that because you’re reading this post right now, you’re not interested in second best. Client surveys give invaluable feedback on how … Read more
Any time you run a transformation challenge, there are a LOT of things you need to consider: marketing and getting people in to your challenge creating the material, guidelines, recipes, etc. delivering an INCREDIBLE experience and getting results signing up prospects for ongoing membership now that they’ve experienced your program Once you’ve got people signed … Read more
Our #1 source of new leads (by far) in my fitness business is Transformation Challenges. We send emails and run ads on Facebook, bring people into our program for the FEO, and then convert our challengers into memberships. Our challenges are complete with everything from a success guide, to printable meal plans and grocery lists, to … Read more
First, I’m very excited because on Monday, I’ll be releasing my 2016 edition of my Done-for-You Facebook Content. This is definitely my favorite edition so far. You’ll get an ENTIRE year’s worth of weekly challenges, recipes, workouts, tips, and client conversation-starters designed to help you boost retention, over-deliver, and save you massive amounts of … Read more
Darren Hardy talks about it in Living Your Best Year Ever… John Maxwell talks about it in The 15 Invaluable Laws of Growth… Brian Moran talks about it in The 12-Week Year… and more than 95% of the most successful people in business do it. What is it!? It’s a powerful little thing called REFLECTION. … Read more
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