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Privacy Policy
Fit Pro Essentials, Inc.
Last Updated: October 14, 2026
Fit Pro Essentials, Inc. (“Fit Pro Essentials,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our websites, communicate with us, or use our products and services.
This policy applies to Fit Pro Essentials and its websites, including https://fitproessentials.com, as well as related forms, landing pages, and services operated by Fit Pro Essentials that reference this policy.
1. Information We Collect
We may collect the following information:
Personal and Contact Information
- Name
- Email address
- Phone number
- Mailing and billing addresses
- Business information you choose to provide
- Information submitted through forms, surveys, questionnaires, and applications
Purchase and Account Information
- Products and services purchased
- Billing and transaction records
- Account registration and login information
- Subscription status and service preferences
- Payment-related information processed through our payment service providers
Communication Information
- Customer service inquiries and correspondence
- Email and SMS communication preferences
- Records of consent, including opt-in methods and timestamps
- Appointment and scheduling details
- Feedback, reviews, and other information voluntarily provided
Technical and Website Usage Information
- IP address
- Browser and device information
- Website pages visited and interactions
- Referral sources
- Cookies, pixels, and similar tracking technologies
2. How We Collect Information
We collect information when you:
- Visit or interact with our websites
- Subscribe to our emails or newsletters
- Request a free resource, download, or other offer
- Register for webinars, workshops, or events
- Purchase or subscribe to a product or service
- Create an account or participate in a program
- Complete a form, survey, or application
- Contact us by email, text message, phone, or social media
We may also receive certain information from service providers and platforms that support our business, including payment processors, analytics services, advertising platforms, and customer management systems.
3. How We Use Your Information
We may use your information to:
- Provide and deliver the products and services you request
- Process purchases, subscriptions, and payments
- Create and manage customer accounts
- Respond to inquiries and provide customer support
- Send account notifications, appointment reminders, and service-related communications
- Send newsletters, educational content, offers, and promotional communications in accordance with applicable law and your communication preferences
- Personalize your experience with our websites and services
- Improve our products, content, and customer experience
- Understand website traffic and measure marketing effectiveness
- Maintain business records and meet legal obligations
- Detect fraud, prevent unauthorized access, and protect our business and customers
Where required by applicable law, we obtain your consent before sending marketing communications or using certain tracking technologies.
4. SMS Messaging and Mobile Information Privacy
Fit Pro Essentials offers optional SMS communications for individuals who have agreed to receive text messages from us.
Depending on your consent and relationship with our business, these messages may include appointment reminders, service updates, account notifications, customer support messages, follow-up communications, and promotional offers.
SMS Consent and Opt-In
We obtain SMS consent through applicable opt-in methods, such as website forms with clearly disclosed messaging terms.
We maintain records of SMS consent, which may include the date, time, source, and type of permission provided.
Consent to receive promotional SMS messages is separate from consent to receive transactional or service-related SMS messages.
Providing SMS marketing consent is not a condition of purchasing products or services.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may provide mobile numbers and information necessary to deliver authorized messages to SMS service providers, telecommunications carriers, and other service providers acting on our behalf solely to operate and support our messaging services.
SMS Messaging Preferences
If you have opted in to receive SMS messages:
- Message frequency varies based on your interactions with our business and the communications you have agreed to receive.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to a message.
- You may reply HELP for assistance.
- You may also contact support@fitproessentials.com or call (919) 780-4655.
For additional details, please review our Terms & Conditions, including the SMS Messaging Terms.
5. How We Share Information
We do not sell or rent personal information to third parties for their independent marketing purposes.
We may share information with trusted providers when reasonably necessary to operate our business, including:
- Website hosting and technology providers
- Customer relationship management and communication platforms
- Payment processors and billing services
- Email and SMS delivery providers
- Scheduling and customer support providers
- Analytics and advertising technology providers
- Professional advisers, including accountants and legal counsel
These providers may process information to perform services on our behalf, subject to applicable contractual, confidentiality, and legal obligations.
SMS opt-in data and consent records are subject to the additional restrictions described in Section 4 and are not shared for third-party marketing or promotional purposes.
We may also disclose information when required by law, to protect our legal rights, to investigate fraud or security concerns, or as part of a lawful business transaction such as a merger or sale of assets, subject to applicable legal requirements.
6. Cookies, Analytics, and Advertising
Our websites may use cookies, pixels, and similar technologies to improve functionality, understand visitor behavior, and measure the performance of our content and advertising.
These technologies may help us:
- Remember preferences
- Understand how visitors use our websites
- Analyze traffic and website performance
- Measure conversions and advertising effectiveness
- Deliver relevant advertising where permitted
Some of these technologies may be provided by third-party analytics and advertising services.
You may manage certain cookie preferences through your browser settings or through any cookie preference tools made available on our website.
Disabling cookies may affect the functionality of some website features.
7. Email Marketing
If you subscribe to our newsletter, download a resource, request information, or otherwise agree to receive marketing emails, we may contact you with educational content, business updates, product announcements, and special offers, as permitted by applicable law.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails or by contacting support@fitproessentials.com.
Unsubscribing from marketing emails does not prevent us from sending essential transactional or account-related communications.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Access to personal information is limited to individuals and service providers with a legitimate business need for that information.
However, no internet transmission, electronic storage system, or security process can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested products and services
- Maintain customer accounts and subscriptions
- Fulfill the purposes described in this policy
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
- Maintain records of communication preferences and consent
When information is no longer required, we take reasonable steps to delete, anonymize, or securely retain it as required by applicable law.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Obtain information about how your personal data is used
- Withdraw consent for certain communications or processing
- Opt out of certain marketing or advertising uses of your information
- Exercise additional privacy rights provided by applicable law
To submit a privacy request, contact support@fitproessentials.com.
We may need to verify your identity before completing certain requests. Some requests may be subject to legal exceptions or recordkeeping requirements.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
11. Third-Party Websites and Services
Our websites may contain links to websites, applications, and services operated by third parties.
We are not responsible for the privacy practices, content, or security of websites or services we do not control.
We encourage you to review the privacy policies of any third-party services you use.
12. Children’s Privacy
Our websites, products, and services are intended for adults aged 18 and older.
We do not knowingly collect personal information directly from children under 18 through our business websites and services.
If you believe a minor has provided personal information to us without appropriate authorization, please contact us so we can review and address the matter.
13. International Visitors
Our business operates from the United States.
If you access our websites or services from another country, your information may be processed or stored in the United States or other locations where our service providers operate.
Where applicable, we comply with legal requirements governing international transfers and processing of personal information.
Additional rights or protections may apply depending on your country of residence.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
If required by law, we will provide additional notice or obtain consent for material changes.
15. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Fit Pro Essentials, Inc.
PO Box 58051
Raleigh, NC 27658
United States
Phone: (919) 780-4655
Email: support@fitproessentials.com
Website: https://fitproessentials.com
You can also review our Terms & Conditions at: